At Hajar Hajji, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your information when you visit our website, place an order or contact us.
1. Information We Collect
When you use our website or place an order, we may collect your name, billing and shipping address, e-mail address, telephone number, order and purchase information, payment-related information processed through our payment providers, and information about how you interact with our website.
We only collect information that is necessary for operating our store and providing our services.
2. How We Use Your Information
We may use your personal information to process and fulfil your orders, arrange delivery and returns, communicate with you about your order, provide customer support, improve our website and customer experience, prevent fraud, protect the security of our store, and send marketing communications where you have chosen to receive them.
3. Payments
Payments are processed securely through Shopify and the payment providers available at checkout.
Hajar Hajji does not directly store your full payment card details.
4. Sharing Your Information
We may share personal information with trusted service providers where necessary to operate our business, including Shopify, payment providers, shipping and logistics partners, and service providers supporting the operation and security of our website.
We only share information necessary for them to provide their services.
5. International Processing
As Hajar Hajji operates internationally, personal information may be processed or transferred in countries other than the customer’s country of residence.
Where required, appropriate safeguards are used for international transfers of personal information.
6. Data Retention
We retain personal information only for as long as necessary for the purposes for which it was collected, including order fulfilment, customer service, accounting and legal requirements.
7. Your Rights
Depending on where you live, you may have the right to request access to your personal information, request correction of inaccurate information, request deletion of certain personal information, object to or restrict certain processing, withdraw consent where processing is based on consent, and request information about how your data is used.
To exercise any of these rights, please contact us at:
8. Marketing Communications
If you subscribe to our newsletter or marketing communications, you may unsubscribe at any time using the unsubscribe link included in our e-mails.
9. Cookies
Our website uses cookies and similar technologies to operate the website, remember preferences, understand website usage and, where applicable, support marketing activities.
More information is available in our Cookies Policy.
10. Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.
11. Changes to This Policy
We may update this Privacy Policy when necessary to reflect changes to our services or legal requirements.
The latest version will always be available on this website.
12. Contact
For questions about this Privacy Policy or the use of your personal information, please contact: